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Crowne Plaza Fallsview - Niagara Falls

ex. brock Plaza Hotel

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Fallsview - Niagara Falls

Wi-Fi
Parking

CAD 29 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Overview

Crowne Plaza Fallsview Hotel is placed in the center of Niagara Falls and offers a spectacular view over the sea. Founded in 2008, the hotel underwent a renovation in 2009.

The hotel is 15 minutes' walk away from Niagara Fallsview Casino Resort. The distance between Niagara Falls city center and the property is 2 km.

Shoppers will enjoy close proximity to stores and shops.

Main Street at 1st Street bus stop is located nearby. Due to its location 70 km from Toronto City Centre airport, fast access to the Crowne Plaza Fallsview Hotel is provided.

Rooms

Crowne Plaza Fallsview Hotel offers 234 rooms fitted with temperature control, wireless internet, a laptop-size safe, pay television and TV with satellite channels for a comfortable stay in Niagara Falls. Some rooms feature views over Niagara Falls and Horseshoe Falls. The rooms have classic decor.

Eat & Drink

Every morning buffet breakfast is served in the indoor dining room. Guests can dine at the excellent on-site restaurant serving Italian cuisine. Tea and coffee are offered in the lobby bar. Servring a selection of food Rainforest Cafe and Lucky's Steakhouse are placed a 5-minute walk away.

A full breakfast is served at affordable prices. 

Services

Comforts like a storage room, an ATM and an elevator are provided on site.

Relax

Guests will benefit from a casino, an aqua park and a sunbathing terrace. The hotel offers fitness classes and a gym as well as mini golf and table tennis to ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at CAD 29 per day.

Year renovated:   2009.  Number of floors:   12.  Number of rooms:   234.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Gay friendly
  • Lobby

Sports & Fitness

  • Fitness centre
  • Golf course
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • High chairs
  • Video games
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Casino
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Waterfall view

Room features

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 19 years
Existing bedding FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Crowne Plaza Fallsview - Niagara Falls Niagara Falls location
Show big map »

Hotel Address:

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

Get directions
Airports
Train
  • Amtrak/Via/Go Train Station
    1.2 mi
  • Niagara Falls, NY Station
    2.6 mi
Underground
  • Union
    41.3 mi
  • Bus stop
    2700 ft
Restaurants
  • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
    200 ft
  • Planet Hollywood (cuisine: American)
    200 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    12
  • Number of rooms:
    234

Hotel Awards

CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Crowne Plaza Fallsview photos Room
Tradition Room
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Floor to ceiling windows
  • Connecting room
  • Trousers press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Bidet
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
  • Radio
  • Video on demand
Crowne Plaza Fallsview photos Room
King Room
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Trousers press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Bidet
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
  • Radio
  • Video on demand
Crowne Plaza Fallsview photos Room Suite
King Suite
Waterfall view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room Suite
Tradition Queen Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Double size sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room Room 3
Spacious King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room Suite
Spacious Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room Room 3
Comfort Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room Room 3
Executive Queen Room
Waterfall view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Crowne Plaza Fallsview photos Room
Signature Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Superior Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player
Superior Queen Suite
Waterfall view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Executive Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Bathroom:Hair dryer
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • Video games
  • CD player

Crowne Plaza Fallsview Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Journey Behind the Falls5300 ft
    6650 Niagara Pkwy, Niagara Falls, On L2G, Canada
  • Reservoir State Park 4.0 mi
    Military Road
  • Fashion Outlets of Niagara Falls, USA4.6 mi
    1900 Military Rd
  • Canada One Factory Outlet Mall2.5 mi
    7500 Lundy's Lane
  • Floral Clock4.1 mi
    7400 Portage Road Queenston ON

Near the hotel

  • Skylon Tower3600 ft
    5200 Robinson St

    Restaurants nearby

    • Rainbow Room by Massimo Capra200 ft

      Address: 5685 Falls Avenue (in the Crowne Plaza Hotel)
      Phone: 905-374-4447

      68% likes this, based on 272 reviews
      Cuisine: Italian, Canadian
      Price Range: USD 11 - USD 45

    • Hard Rock Cafe400 ft

      Address: 5685 Falls Avenue
      Phone: 905- 356-7625

      54% likes this, based on 522 reviews
      Cuisine: American

    • Starbucks Cafe Niagara Falls200 ft

      Address: 5685 Falls Avenue
      Phone: 905-374-4447

      51% likes this, based on 46 reviews

    • Planet Hollywood200 ft

      Address: 4608 Bender St.
      Phone: 905-374-8332

      Cuisine: American

    • Lucky's Steakhouse300 ft

      Address: 5705 Falls, Casino Niagara, 2nd Floor
      Phone: 905 374-3598

      82% likes this, based on 73 reviews
      Price Range: USD 21 - USD 26

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      12
    • Number of rooms:
      234

    Hotel Awards

    CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Canada

    Use Badge

    Crowne Plaza Fallsview Reviews

    Guest reviews are submitted by our customers after their stay at Crowne Plaza Fallsview

    7.2
    Very goodBased on71 reviews

    Rating by category:

    Location
    10.0
    Rooms
    10.0
    Service
    8.0
    Dining
    2.0

    Guest reviews

    • Couple
      8.2

      The view from the restaurant was amazing. The shower was great and the room was clean.

      Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

    • Couple
      5.8

      Good views of both the American Falls and Horseshoe Falls

      It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

    • Family with children
      7.4

      The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

      The airconditioning is not that strong:( the room is a bit small.

    • Couple
      5.4

      Nice lobby, close to the falls

      Tiny Rooms, simple bathroom, view of parking garage...

    • Older travelers
      4.6

      The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

    • Couple
      9.2

      The beds are extremely comfortable and the staff are excellent.

      The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

    • Older travelers
      10.0

      The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

      No complaints.

    • Single
      9.2

      I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

      If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

    • Group of friends
      9.6

      The room was wonderful. Lots of room to move around. Very nice patio.

      We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

    • Older travelers
      8.2

      The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

    • Couple
      10.0

      We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

    • Older travelers
      7.4

      We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

      After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

    • Older travelers
      9.2

      Location and ambiance. Views were excellent too.

      The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

    • Family with children
      3.2

      We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

    • Older travelers
      7.4

      The location and the view of the Falls is excellent.

      Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

    How to reach hotel

    hotel Crowne Plaza Fallsview - Niagara Falls Niagara Falls location
    Show big map »

    Hotel Address:

    5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

    Get directions
    Airports
    Train
    • Amtrak/Via/Go Train Station
      1.2 mi
    • Niagara Falls, NY Station
      2.6 mi
    Underground
    • Union
      41.3 mi
    • Bus stop
      2700 ft
    Restaurants
    • Rainbow Room by Massimo Capra (cuisine: Italian, Canadian)
      200 ft
    • Planet Hollywood (cuisine: American)
      200 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2009
    • Number of floors:
      12
    • Number of rooms:
      234

    Hotel Awards

    CanadianHOTEL AWARDSRecommendedNiagara FallsCrowne Plaza Fallsview

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Canada

    Use Badge