Crowne Plaza Fallsview - Niagara Falls

ex. brock Plaza Hotel

5685 Falls Avenue, Niagara Falls, ON, Canada, L2E 6W7show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  63 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Canada

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Overview

Crowne Plaza Fallsview Hotel is placed in the center of Niagara Falls and offers a spectacular view over the sea. Founded in 2008, the hotel underwent a renovation in 2009.

The hotel is 15 minutes' walk away from Niagara Fallsview Casino Resort. The distance between Niagara Falls city center and the property is 2 km.

Shoppers will enjoy close proximity to stores and shops.

Main Street at 1st Street bus stop is located nearby. Due to its location 70 km from Toronto City Centre airport, fast access to the Crowne Plaza Fallsview Hotel is provided.

Rooms

Crowne Plaza Fallsview Hotel offers 234 rooms fitted with temperature control, wireless internet, a laptop-size safe, pay television and TV with satellite channels for a comfortable stay in Niagara Falls. Some rooms feature views over Niagara Falls and Horseshoe Falls. The rooms have classic decor.

Eat & Drink

Every morning buffet breakfast is served in the indoor dining room. Guests can dine at the excellent on-site restaurant serving Italian cuisine. Tea and coffee are offered in the lobby bar. Servring a selection of food Rainforest Cafe and Lucky's Steakhouse are placed a 5-minute walk away.

A full breakfast is served at affordable prices. 

Services

Comforts like a storage room, an ATM and an elevator are provided on site.

Relax

Guests will benefit from a casino, an aqua park and a sunbathing terrace. The hotel offers fitness classes and a gym as well as mini golf and table tennis to ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at CAD 29 per day.

Year renovated:   2009.  Number of floors:   12.  Number of rooms:   234.

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Facilities
Wi-Fi
Parking

CAD 29 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • High chairs
  • Video games
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Casino
  • Aqua park
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Waterfall view

Room features

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Sitting area
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Nightmare Fear FactoryNightmare Fear Factory1000 ft
Red Carpet ToursRed Carpet Tours3300 ft
Rossi GlassRossi Glass3300 ft
Ride NiagaraRide Niagara700 ft
Firehall TheatreFirehall Theatre1700 ft
Circus World Display LtdCircus World Display Ltd1000 ft
Movieland Wax MuseumMovieland Wax Museum1000 ft
Alien EncounterAlien Encounter1700 ft
Criminals Hall of FameCriminals Hall of Fame1700 ft
Skylon TowerSkylon Tower3600 ft5200 Robinson St
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Rainbow Room by Massimo CapraRainbow Room by Massimo Capra200 ft5685 Falls Avenue (in the Crowne Plaza Hotel)
Planet HollywoodPlanet Hollywood200 ft4608 Bender St.
Hard Rock CafeHard Rock Cafe400 ft5685 Falls Avenue
Lucky's SteakhouseLucky's Steakhouse300 ft5705 Falls, Casino Niagara, 2nd Floor
Starbucks Cafe Niagara FallsStarbucks Cafe Niagara Falls200 ft5685 Falls Avenue
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Q-ClubQ-Club1.7 mi
Monte Carlo BingoMonte Carlo Bingo1.7 mi
Niagara Falls Bingo CountryNiagara Falls Bingo Country1.8 mi
Totem Pole Trading PostTotem Pole Trading Post1.5 mi
Olympia CaterersOlympia Caterers5000 ft
Saint Antoine's HallSaint Antoine's Hall1.5 mi
Stamford Centre Vol Fireman'sStamford Centre Vol Fireman's2.2 mi
Academy of LearningAcademy of Learning2.2 mi
Winning Touch Casino GamingWinning Touch Casino Gaming1.0 mi
Journey Behind the FallsJourney Behind the Falls5300 ft6650 Niagara Pkwy, Niagara Falls, On L2G, Canada
Canada One Factory Outlet MallCanada One Factory Outlet Mall2.5 mi7500 Lundy's Lane
Reservoir State Park Reservoir State Park 4.0 miMilitary Road
Floral ClockFloral Clock4.1 mi7400 Portage Road Queenston ON
Fashion Outlets of Niagara Falls, USAFashion Outlets of Niagara Falls, USA4.6 mi1900 Military Rd
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Getting around
Airports
Hamilton (YHM)43.9 mi
Train
Amtrak/Via/Go Train Station1.2 mi
Niagara Falls, NY Station2.6 mi
Underground
Union41.3 mi
Bus
Bus stop2700 ft
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Reviews
7.2
Very goodBased on  63  reviews

Rating by category:

10.0
Location
10.0
Rooms
8.0
Service
2.0
Dining
  • 8.2
    Fabulous

    The view from the restaurant was amazing. The shower was great and the room was clean.

    Our room was overlooking a carpark but it didn't really affect us as we spent very little time there. It was also tiny, but again didn't really affect us.

  • 5.8
    Guest rating

    Good views of both the American Falls and Horseshoe Falls

    It was a bit old inside and in urgent need of renovation. The proximity and beauty of the falls pulls in the customers, so I am sure renovation is not a priority.

  • 7.4
    Very good

    The accessibility to the falls, and other fun places, the historic design of the hotel itself!:)

    The airconditioning is not that strong:( the room is a bit small.

  • 5.4
    Guest rating

    Nice lobby, close to the falls

    Tiny Rooms, simple bathroom, view of parking garage...

  • 4.6
    Guest rating

    The room was the smallest I have ever stayed in could not have swung a cat in there the air conditioner was very noisy

  • 9.2
    Superb

    The beds are extremely comfortable and the staff are excellent.

    The room was very small (closet like) and was looking into the parking garage, so we heard car alarms going off all night.

  • 10.0
    Exclusive

    The hotel is in an excellent location - just steps from Clifton Hill and the Falls. We were able to get from our hotel to the casino, to the Hard Rock Cafe, the hotel next door and other restaurants without stepping outside, which is very nice on rainy days or in the winter. The pool area is very nice, with spacious sitting area, hot tub, sauna and pool. The staff were very helpful - always smiling - very courteous. Hotel was clean. The restaurant on the 10th floor, where we had breakfast each morning has an amazing view of the Falls from almost any table. This hotel is now our hotel of choice when we stay at the Falls.

    No complaints.

  • 9.2
    Superb

    I was upgraded to King size room on arrival and then the second moved to Level 11 with Falls views (both American and Canadan Falls). I enjoyed my dinner at Rainbow Room Restaurant (Level 10) where you may save $40 for two (please the Ads inside the lift). Staff are nice and helpful.

    If you can, book Fallview rooms as you can only see the rooftop of air conditioners from City View rooms. Check regularly you could be lucky to pay the same price for a fallview room.

  • 9.6
    Exclusive

    The room was wonderful. Lots of room to move around. Very nice patio.

    We were not told about the elevator from the 9th to the 11th floor which we were on was not working. It was a bit of a let down when we had to carry our laugage up two flights of strairs. A staff member(Chris) had a bit of an attitude when we ask about the elevator. We started up the stairs and just when we hit the 11th floor he came to ask if we needed help. I suggested that maybe he should of ask that before we started up. We left him then before I said something that would ruin my stay.

  • 8.2
    Fabulous

    The best location walking distance to everything, the only thing I didnt like was the room was very small and the air conditioner very noisy as the bed was right next to it we tried to increase the temp so it wouldnt come on so much but it stayed on all night

  • 10.0
    Exclusive

    We had an amazing room overlooking the falls, the service was incredible, the staff we friendly and quick to serve! Would most certainly reccommend this hotel to our friends and will be staying there again! Thank you for a great trip!

  • 7.4
    Very good

    We were greeted at check in by friendly efficient people who made us feel welcome. The room was very clean and the view was spectacular.

    After a wonderful stay which included a delicious breakfast, we went down to check out. Here's where our problems began. The restaurant had not posted our breakfast bill. The young lady at the front desk called and was told it would be posted when they got to it. We were told to come back in 15 minutes. Instead I went to the restaurant and explained we were meeting a train in Toronto and had to leave. The bill was posted...incorrectly! We were charged the full amount instead of the package difference. After another 15 minutes of waiting for the restaurant to confirm and fix the error, I asked to see the manager. I asked him what he could do for us as we would never be able to meet our train. This was the most nervous and indecisive gentleman I have met. He did agree to post "some" points to our Priority Club card. We'll see.

  • 9.2
    Superb

    Location and ambiance. Views were excellent too.

    The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

  • 3.2
    Guest rating

    We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

  • 7.4
    Very good

    The location and the view of the Falls is excellent.

    Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

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Highlights
7
Very goodBased on  63 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Canada

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Hamilton (YHM)43.9 mi
Train
Amtrak/Via/Go Train Station1.2 mi
Niagara Falls, NY Station2.6 mi
Underground
Union41.3 mi
Bus
Bus stop2700 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room